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ask an expert: product question

Find Product Name and Number

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Ask an Expert: Product Issues

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Use a 10 digit phone #, like this: 312-555-1212
Product*
Please enter the name and product number for the primary product you're using. Click here for help with the Product Name and Number.
Please describe your issue in detail. If possible, please include any preparation and application steps taken and the date applied: (Max. 5000 characters)
Please enter the approximate square feet / square meters of the project surface area:
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Please enter the name and number of the color(s) you are using. If unknown, or if using a product that has no color, please enter “N/A.”: (Max. 60 characters)
Optionally, you may attach a photo of your issue, receipts or any other proof of purchase:
File must be in jpg, gif, or png format, up to 3MB.